July 23-25, 2026
Shanghai New International Expo Centre ( SNIEC)

Frequently Asked Questions (FAQs)

Basic Exhibition Information

1. What edition is this exhibition?

The 118th edition.

 

2. When and where will the next edition take place?
July 23–25, 2026
Shanghai New International Expo Centre (SNIEC), Halls W1–W5, E1–E7, N1–N5

 

3. What are the daily opening hours during move-in and show days?
Move-in Period:
• July 22: 09:00 am–10:00 pm
• July 23: 09:00 am–10:00 pm

Show Days:
• July 24: Exhibitors 08:00 am–6:00 pm | Visitors 09:00 am–6:00 pm
• July 25: Exhibitors 08:30 am–6:00 pm | Visitors 09:00 am–6:00 pm
• July 26: Exhibitors 08:30 am–3:00 pm | Visitors 09:00 am–3:00 pm

Please note: Visitor registration and admission will stop 30 minutes before the show closes each day.

For safety and security reasons:

  • Individuals under the age of 18 are not permitted to enter the venue during the move-in period.
  • On the last day of the exhibition (July 26), individuals under 18 will not be allowed to enter the venue starting from 2:00 pm. Those already inside must exit before 2:00 pm.
  • Individuals over the age of 70 are not allowed to enter the venue at any time (including move-in, show days, and move-out).

 

4. What is the transportation situation around the exhibition venue?
Entrance Hall 1 (South Entrance):
Close to Longyang Road Station on Metro Line 2 and the Maglev Station.
(Shuttle buses will operate between Longyang Road Station and the venue from 1:00 pm to 6:30 pm during the show days.)

Entrance Hall 2 (North Entrance):
Close to Huamu Road Station on Metro Line 7.
(Huamu Road Station is within walking distance to the North Hall.)

Entrance Hall 3 (East Entrance):
Located at Gate 7, intersection of Luoshan Road and Huamu Road.
(Main entrance for group shuttle buses and those arriving via the Longyang Road metro shuttle.)

 

5. How to take shuttle buses during the exhibition?

A. Metro Shuttle Buses:
• Operating from 08:30 am–6:30 pm, approximately every 15 minutes, departing once full.
• Shuttle stop: Longyang Road Bus Station (near Longhui Road).

  • 08:30 am–1:00 pm Route: Pick-up at Longyang Road Station → Drop-off outside East Entrance (P7).
  • 1:00 pm–6:30 pm Routes:
    • Route 1: Pick-up/drop-off at South Square (Bus 983 Station) ↔ Longyang Road Station
    • Route 2: Pick-up/drop-off outside East Entrance (P7) ↔ Longyang Road Station

B. Electric Shuttle Carts (within the venue):
• Operating Hours: 09:00 am–6:00 pm
• Stops: W1–W3–W5, E1–E3–E5–E7, N5–N3–N1

C. Group Shuttle Buses:
July 24–25: Drop-off and pick-up point is at the wooden bridge on the east plaza outside Entrance Hall 3.
July 26 (Final Show Day): Due to move-out operations, buses are only allowed to drop off passengers. Parking, pick-up, and waiting are not permitted inside the venue or parking areas.

 

6. How to get to the exhibition venue from the airport or train station?

Transport

Route

Travel Time

Fare

Taxi

Pudong International Airport → Shanghai New International Expo Centre

 

 

Approx. 45 minutes

 

 

Around RMB 130

Hongqiao Airport / Railway Station → Shanghai New International Expo Centre

 

 

Approx. 40 minutes

Around RMB 90

 

Shanghai Railway Station → Shanghai New International Expo Centre

Approx. 35 minutes

 

Around RMB 60

Shanghai South Railway Station → Shanghai New International Expo Centre

Approx. 35 minutes

Around RMB 60

Transport

Line

Arrival Station

Exit

Metro

Line 2

Longyang Road Station      

Exit 9 (approx. 740 meters to venue)

Line 7     

Huamu Road Station 

Exit 1 (approx. 450 meters to venue)

Maglev  

-

Longyang Road Station      

Exit 9 (approx. 740 meters to venue)

7. How many types of badges are used at the exhibition?
There are three badge designs, each with different categories indicated at the bottom and color-coded lanyards:

A. Exhibitor Badge – Blue lanyard
Labeled with: Exhibitor

B. Visitor Badge – Orange or Gold lanyard
Includes the following sub-categories (noted at the bottom of each badge):

  • Pre-registered Visitor (“Pre-registered Visitor”)
  • On-site Visitor (“On-site Visitor”)
  • VIP Buyer Invited by Exhibitor (“Invited Buyer”)
  • Group Visitor (“Group Visitor”)
  • Overseas Buyer (“Overseas Buyer”)
  • TAP Diamond VIP (“TAP Diamond VIP”)Gold lanyard

C. Staff Badge – Grey lanyard
Includes the following roles (noted at the bottom of each badge):

  • Organizer (“Organizer”)
  • Staff (“Staff”)
  • Media (“Media”)
  • Official Contractor (“Official Contractor”)
  • Official Freight Forwarder (“Official Freight Forwarder”)
  • Custom Booth Contractor (“Custom Booth Contractor”)
  • IPR Protection (“Staff”)

D. VIP Permanent Badge – Orange lanyard

 

8. How to book a booth for next year’s exhibition on-site? Where to do it?
Booth booking counters are located in the South, East, and North Entrances of the exhibition hall.
To reserve a booth, please contact your designated sales representative from our team.

 

9. What should I do if I lose something at the venue?
If you lose any personal belongings, please report it by calling:

  • 021-28906110 (Weekdays)
  • 021-22045494 (All days)
    You may also report in person at the Public Security Office in Hall W4.
    For access to security camera footage, please communicate directly with the police.

 

10. Where can I dine during the exhibition?

Restaurant

Cuisine Type

Location

Xinran Catering

Chinese meals

Hall N1-B1

Subway

Western fast food

Hall N1-B2a

Baolaina Catering

German-style snacks and beverages

Hall N2-R1

Lvquan Cafeteria

Chinese & Western buffet meals, beverages; catering services for events

Hall N2-B2

MILANO

Western light meals and beverages

Hall N3-B2a

Yishu Cafeteria

Chinese set meals

Hall N3-B2bc

Zhufanzai

Chinese set meals

Hall N3-R1

Private Kitchen

Chinese set meals

Hall N3-B1b

Laoniangjiu

Chinese set meals

Between Hall N3–N4 (mezzanine)

Lao Zhongxing Soup Dumpling Restaurant

Chinese set meals

Hall N4-B2a

Lihua

Chinese set meals

Between Hall N3–N4

McDonald's

Western fast food, beverages

Hall N4-R1

Dicos

Western fast food, beverages

1F, Entrance Hall 2

Xinwang Tea Restaurant

Chinese-style meals, beverages

1F, Entrance Hall 2

C-Store

Affordable lunch boxes and goods, such as bento, sushi, sandwiches, beverages, stationery, etc.

Hall N1-R1

Lawson Convenience Store

Affordable lunch boxes and goods, such as bento, sushi, sandwiches, beverages, stationery, etc.

Hall N4-B1

McDonald's

Fast food including burgers, fries, coffee

2F, Hall W5

Visitor Services

1. How to obtain a permanent VIP badge? Can it be issued on-site?
Yes, visit the VIP Room in the South Entrance Hall, where staff will assist you.
If you have attended the show at least twice, and your annual purchase volume exceeds RMB 30 million, you can apply for a Permanent VIP Badge on-site.

 

2. What’s the difference between pre-registered and on-site registered visitors? How to pre-register?
Pre-registered visitors skip the on-site registration line and use a dedicated express lane for quick entry.

 

3. Is there an English version of the Show Catalogue?
Only a Chinese catalogue is available. However, we provide an English Visitor Guide.
Printed copies are available (while supplies last) at the registration desks, info counters, and N3 Hall Overseas Buyer Lounge (N3A29–A64).
A digital version can be downloaded from the official website.

 

4. How can international buyers collect their badges?

  • Pre-registered buyers: If identity verification (ID upload) is complete, scan the QR code from your confirmation email at a self-service kiosk or manual counter.
    If not verified, complete the process by scanning and uploading your ID on-site before collecting your badge.
  • On-site buyers: Fill out the form via on-site QR code, complete identity verification, and collect your badge.

 

5. VIP & Buyer Hotline:
Ms. Penny Pei – +86 159 0105 8009

 

6. TAP Diamond VIP Buyer Hotline:
Ms. Wang – +86 158 1150 5203

 

7. Can I enter without a physical ID card?

  • If your ID number has been bound to your registration, you may enter using your e-code.
  • If not, use your Digital ID QR Code at the gate to obtain temporary e-verification for entry.

 

8. How to hire an interpreter on-site?
Interpreter services usually require at least two weeks’ notice before the event.
We cannot guarantee availability for last-minute requests.
For inquiries, contact Michael: +86 159 0056 0739.
For international buyers, you may also join guided tours in English, Korean, or Vietnamese. Visit the Overseas Buyer Zone in Hall N3 for details.

9. How can visitors find exhibitors, booth locations, forum sessions, and hot events?
We recommend using the CDATF Smart Sourcing Assistant.
Scan the QR code and tap your email address to ask anything directly. Now we have English and Korean version.

10. Can I register for the "Star Personalized Service" on-site?

A limited number of slots are available on-site.
If you wish to register for the Star Personalized Service, please visit the organizer at the Star Digital Experience Zone in Hall N3, or contact the dedicated customer service representative:
Ms. Chu – +86 188 3417 6229
The Star Digital Experience Zone is located at Gate 7, Hall N3, Booth No. N3A29–A64.

 

11. Locker Locations & Pricing

Zone A: Between Entrance Hall 1 and Hall E1 (outside, against the glass wall)

Zone B: Between Entrance Hall 2 and Hall N1 (outside, against the glass wall)

Zones C & D: Inside Entrance Hall 2, northwest corner, near the indoor turnstiles

Zone E: Between Entrance Hall 3 and Hall E7 (indoor, against the glass wall)

Locker locations are shown in the diagram below:

Functional Area Setup

1. How can pre-registered visitors collect the show catalogue and gift?

Only visitors who completed pre-registration via WeChat can collect their gifts and catalogues at the Gift Redemption Counter in Hall N5.

 

2. How are intellectual property (IP) disputes handled?
• Please go to the IP Office located in W1 Hall Room E2 or E1 Hall Room S1.
• In the event of an IP dispute, please follow this procedure:

Dispute Process:

  • Exhibitor initiates a case
  • Notify Nicole, and escort the exhibitor to the IP Office
  • Nicole notifies Guo Xu
  • Guo Xu informs the corresponding sales representative, and they go together to the exhibitor’s booth

Two handling scenarios:

  1. Standard procedure:
    • Follow legal counsel’s on-site recommendations and proceed accordingly.
  2. Urgent cases:
    • Nicole, Guo Xu, and the sales representative separately handle the involved exhibitors to cool down the situation.
    • A resolution will be provided to the complainant based on legal counsel’s final advice.

 

3. Exhibitor Registration Area
During the move-in period, the registration counters are open at the South, East, and North Entrances of the venue.
Services include exhibitor check-in, self-service badge printing, and catalogue collection.

 

4. Customer Service Centers
• Handle general inquiries and issue Exit Permits.
• A Customer Service Center is available in every hall, staffed by representatives from the Organizer, Official Contractor, and Official Freight Forwarder.
• If you have any questions or need assistance during the show, please visit your hall's Customer Service Center.

 

5. Media Center
• Located in Room E7-B1CD, Hall E7
• The Media Center is designated for journalists to write and publish articles.
• If your company has new product information, feel free to submit materials to the Media Center, and we will pass them on to the media for coverage.

 

6. Booth Booking Counters
• Located in the South, East, and North Entrances of the venue
• For booking booths for the 2025 edition, please contact your sales representative, who will assist you with the booking process.

 

7. What is the language used in the on-site forums?

The official language for all conferences is Chinese. English translation will not be provided on-site — thank you for your understanding.

For details on the conference and forum schedule, please click the link below.

https://www.cdatf.com/en-gb/tqhd/JD.html

 

8. Overseas Buyer Lounge

• The Overseas Buyer Lounge is located in Hall N3, Booth N3A29–A64, and serves as a space for business negotiations and daily rest for overseas buyers.

One-on-one matchmaking sessions with overseas buyers will be held mainly on the afternoon of July 24 and throughout July 25.
The sessions are appointment-based. If there are available slots, on-site registration will be opened.
To register on-site, please contact the staff at the venue. Slots are limited and will be arranged based on real-time availability—thank you for your understanding.

• The Overseas Buyer Zone also serves as a gathering point for guided tours in different themes for international visitors. Please consult on-site staff for more information.

 

9. N3 Hall – CDA Digital Lounge

• Location: Hall N3, Gate 7; Booth No.: N3A29–A64

Main Sections:

New & Trending Product Display Area:
A curated display of this year’s trending products and bestsellers.
Visitors can scan products via the CDATF Mini Program to check details, save favorites, or submit inquiries. A dedicated service team will help connect you with the brand.

Star Personalized Service Reception Area:
Visitors who pre-registered for the Star Personalized Service may check in here and receive lunch vouchers.
Coffee is available in the rest area. On-site registration is also available—please inquire at the Star Digital Experience Zone.

Trending Product Check-in Activity:

1.   Visit the product display area

2.   Register as a buyer on the “Baihuohui” Mini Program

3.   Scan and save your favorite products

4.   Tap “Smart Product Selector” in the bottom-right corner and type “Join interactive Q&A”

5.   Complete the Q&A via WeCom QR code and receive one freshly brewed robot-made coffee (free)

Upgraded Smart Product Selector Experience:
Scan the Mini Program QR code and tap “Smart Product Selector” to:

1.   Access trending product insights

2.   Discover top brands & source factories

3.   Quickly locate booths and live events

Note: Lunch vouchers are only available for pre-registered participants.
Coffee is limited daily and available while supplies last. Final arrangements are subject to on-site conditions.

Exhibitor Services

1. How to collect and modify exhibitor badges during registration?

  • This exhibition uses self-service kiosks for badge printing. Exhibitors must present their original ID card to print their Exhibitor Badge at the kiosk.
  • All names listed in the “Exhibitor Badge System” will be printed by default.

To modify badge information:

  • If before printing, use the online self-service system to make changes.
  • If after badge has been printed, changes must be made at a manual service counter.

Manual modifications require:

  • The applicant to be present
  • Original ID card
  • The original badge to be returned before reprinting

 

2. How to collect the show catalogue and bottled water?

  • Show Catalogue (Exhibitor Directory):
    From July 22–26, exhibitors must present the Exhibitor Check-in Letter and scan the QR code at the Catalogue Collection Counter.
  • Bottled Water:
    From July 24–26, exhibitors must present Water Tickets at any of the 13 designated water collection points inside the venue to receive bottled water.

 

3. How can exhibitors request a show catalogue (exhibitor directory)?
Each exhibitor will receive one copy of the catalogue upon check-in.
For additional copies, please contact your assigned sales representative for your hall/area.

 

4. What should I do if there are power or furniture issues during the show?
Please contact or visit the Customer Service Center located in the glass lobby of each hall and speak with the official contractor representative.

 

5. What if a neighboring booth has excessively loud audio?
Please report the issue at the Customer Service Center in the glass lobby of your hall. The organizer will coordinate with the relevant parties to resolve the issue.

 

6. How can I make photocopies or send a fax on-site?
Please go to the Business Centers located in the South, North, or East Entrance Halls.

 

7. How to book a hotel on-site?
You may contact the official travel agency – Times

Contacts:

o     Ms. Wang Xue +86 189 3970 1392

o     Ms. Han Zhengxin +86 189 1860 7329

o     Ms. Liu Chongyan +86 189 3071 3670

 

8. How to file a complaint if staff or supplier service is unsatisfactory?
Please register your complaint at the Customer Service Center of your respective hall. The organizer will handle and resolve your issue appropriately.

 

9. How can exhibitors join the CDATF WeChat Mini Program?
All exhibitors of this edition can join the CDATF Mini Program free of charge.

  • Scan the Mini Program QR code
  • Search for your company to check if you're already listed as a supplier
  • If not, click “Register” to apply
  • After approval by the organizer, you’ll receive a confirmation SMS

For purchasing digital service packages or learning more about mini program, visit the organizer at the CDA Digital Lounge in Hall N3, Booth N3A29–A64.